Return & Exchange Policy

For online purchases, you are permitted an exchange or refund within 7 days of receipt of your purchase. Please note that the product must be returned unworn, in original packaging with all tags attached.  In case of refund, neither the original shipping cost nor the return shipping cost will be repaid. All returns must be approved in writing.  Email returns@candiceheld.com to obtain a Return Authorization number.

For purchases made in our Palm Springs boutique, returns will be accepted for store credit only within 3 days of sale with receipt. Merchandise must be in new condition, unworn, with all tags attached.