Return & Exchange Policy

For online purchases, you are permitted an exchange or refund within 7 days of receipt of your purchase. Please note that the product must be returned unworn, in original packaging with all tags attached.  In case of refund, neither the original shipping cost nor the return shipping cost will be repaid. All returns must be approved in writing.  Email returns@candiceheld.com to obtain a Return Authorization number. Returns must be postmarked within 5 days of receiving your RA # to be eligible for exchange or refund. No exceptions please.

We do not accept returns on upcycled vintage garments, swimwear, undergarments, jewelry, sunglasses, scrunchies, masks, or hats.