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Shipping

  • We ship domestic online and phone orders via UPS
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Please allow 1-3 business days for order processing when choosing your shipping option
  • See the delivery FAQs for details on shipping methods, costs and delivery times
  • You may also contact us for gift options
  • Insurance: When choosing UPS Ground shipping, the default package value is $100. If you would like to purchase additional insurance for the full value of the shipment, please contact us by email at customerservice@candiceheld.com or by phone at (760) 340-0430.We are not responsible for loss or theft once the package leaves the boutique and is in care of the Shipper.

Returns And Exchanges

  • For online purchases, you are permitted an exchange or refund within 7 days of receipt of your purchase
  • See conditions and procedure in our return FAQ